Ah, the cranky bride. The impossible-please-quick-to-anger, finicky, fussy bride.
She can be the bane of our existence. Unfortunately, she also happens to be our bread and butter. We are ‘lucky’ enough to have some of the most stressed, exacting, overemotional kind of customer out there. And we wouldn’t change it for the world, right?
Well, there’s one thing we might change. Bad online reviews!! For every ten thrilled-beyond-measure couples there are bound to be one or two who are disgruntled enough with you to hop online and pen a nasty review of your services. In the digital age, it’s an inevitability. So you might as well arm yourself with a few techniques to combat them, or at least lessen their impact.
Who knows – you might even turn that frown upside down and have them reversing their opinion of you online!